Return Policy

*Please note our store policy does not allow for refunds. You may exchange approved items or receive store only 
*Shipping fee to return an item is the responsibility of the customer
*Shipping fee to receive exchanged item is the responsibility of the customer

How to make a return 

To submit your return request please click the "make a return" link on our website  and follow the easy and convenient return instructions . Please note shipping fees are not refundable. Shipping of a returned item is the responsibility of the consumer.

Approved items will be given store credit or exchange only, no cash or credit card refunds. The timeframe for returns and exchanges is 7 calendar days from the date you received your item(s). You will be issued a store credit which will not expire. 

  

What items are allowed to be returned                                                  

Clothing that shows no signs of wear, stains, or washing  will be accepted for exchange or store credit. Item(s) must be returned  in original packaging with tags still in place. Shoes will be accepted for exchange or store credit with no signs of wear, scuff marks, tape and/or scratches on the shoes.  Shoes must be returned with the original shoe box.

 

When will I receive store credit                                                                                                    

Once your returned item(s) is received by our store, you will be notified via email the return item has been received. Please allow 3-5 business days for inspection of the return item(s) and store credit for exchange value.

 

  Items excluded from return and exchange  

                                                                                                                      Bodysuits, Caps/Hats, Jewelry, Accessories, Sunglasses, Worn items, Damaged items, and  Shipping fees.

Shoes are subject to inspection and must show zero signs of wear. We caution you to try shoes on while on carpet. Any signs of scratch or scuff marks on the sole of the shoe will disallow shoes from being exchanged.  

Where do I ship my exchanged item(s) 

Mailing address for all exchanged items should be sent to Luxe Clothing Boutique 2615 Blodgett Suite 1, Houston Texas 77004.

Luxe Clothing Boutique is not liable for items sent to any other address nor are we liable to carrier misplaced or lost packages while in transit.